Gold Plus Credit Card Safety

Protect yourself from credit card fraud by following these simple rules:

* As soon as you receive your new credit card, sign on the signature panel.

* Keep a copy of your credit card details in a safe place.

* Do not disclose your PIN to anybody.

* Do not write your PIN on the credit card.

* Destroy your old credit card by cutting it through the magnetic stripe.

* Keep a track of your statement mailing schedule and notify Bank upon non receipt.

* Report loss of your card to the Bank immediately.

* Do not hand over your card to anyone other than the merchant when making a payment.

* Ensure that the merchant does not swipe your card on any device other than the cash register or processing terminal.

* Do not sign an incomplete charge slip.

* Collect your card immediately after the transaction is complete.

* Don't ask for assistance from strangers at ATMs.

* Maintain strict confidentiality. Do not disclose your credit card number and PIN while responding to any mail.

* Protect your card from direct sunlight or magnetic fields.

Welcome to Axis Bank's Secure Internet Payment System

Verified By Visa(VBV) is an easy to use, secured online payment service from Axis Bank that lets you shop securely online with your existing Axis Bank Credit Card. This service through a simple checkout process, confirms your identity when you make purchases on the Internet.

Through a personal assurance message it also reassures you of the authenticity of the online store.

For Free Registration, click here.

Cover Details And Claim Procedure

Personal and Air Accident Cover In the unfortunate event of loss of life in a mishap, the customer's beneficiaries will receive the benefits of accident insurance. The Personal Accident cover is valid only if the card has been used at a merchant establishment or at an ATM (Automated Teller Machine) for cash withdrawal at least once in the 90 days preceding the incident.

Zero lost card liability If your Gold Plus Credit Card from Axis Bank ever gets lost or stolen, you are protected against fraudulent purchase transactions from the moment you report the loss to Axis Bank in India (Call our Axis Bank 24-hour Customer Service Number 91-22-67987700) or through the VISA Global Service helpline, if overseas. You must also confirm the loss in writing to Axis Bank as soon as possible. Please confirm the loss in writing to:

Axis Bank Limited,
CPU, Unit No. 13, Corporate Park,
Behind Swastik Chambers,
Sion Trombay Road,
Chembur,
Mumbai- 400 071,
India,
Phone: 91-22-67987700

Please note that the cover is valid only for fraudulent payment transactions. The insurance is not valid for ATM transactions, as the PIN, known only to you, is required. You are required to file a police report for the lost/stolen card. Axis Bank will arrange to replace your card as soon as the instructions are received in writing. If you recover your card after you have reported its loss, please do not attempt to use it. Instead, please destroy the card by cutting it into several pieces through the magnetic strip.

Purchase Protection All consumer durable goods purchased using the Gold Plus Credit Card are insured against fire, natural calamity, burglary and housebreaking upto 90 days from the date of purchase.