Axis Bank Platinum Credit Card Safety
Keep Track of Mailing Schedules:
* If you do not receive your Axis Bank Platinum Credit Card/ Statement on the scheduled date, call the bank immediately.
* Keep track of your Platinum Credit card expiry date.
* Incase of non-receipt; please ensure with the Bank that the dispatch is being done to your correct mailing address.
Prevent Misuse
* As soon as you receive your new Platinum Credit card, sign on the signature panel.
* Destroy your old Platinum Credit card by cutting it diagonally through the magnetic stripe.
* Report loss of your Credit Card immediately to the Axis Bank Customer Care Center.
* Do not handover your Platinum Credit card to anyone other than the merchant when making a payment.
Safe Storage
* Keep your Platinum Credit card in the same place in your wallet/purse, so that you notice immediately if it is missing. Do not leave it anywhere else.
* Keep a copy of your Platinum Credit card details and PIN number in a safe place. Do not keep this information in your purse/wallet.
* Do not write your PIN on your Platinum Credit card.
Safety while Shopping
* Ensure the merchant processes the transaction(s) in your presence.
* Ensure he/she does NOT note down your Platinum Credit Card number, CVV number or swipe your Platinum Credit Card twice, or swipe your credit card on any other device other than a cash register/card processing terminal. Do not sign an incomplete charge slip.
* Collect your Platinum Credit Card immediately after the transaction is complete.
Platinum Credit Card : Verified By Visa
* Verify that the Credit Card is yours, once it is returned to you.
Welcome to Axis Bank's Secure Internet Payment System
Verified By Visa(VBV) is an easy to use, secured online payment service from Axis Bank that lets you shop securely online with your existing Axis Bank Credit Card. This service through a simple checkout process, confirms your identity when you make purchases on the Internet.
Through a personal assurance message it also reassures you of the authenticity of the online store.
For Free Registration, click here.
If you are already registered, to login, click here.
Platinum Credit Card : Cover Details And Claim Procedure :
The privileges of your Axis Bank Platinum Credit Card include a package of insurance benefits to set your mind at ease. Your Axis Bank Platinum Credit Card provides you free personal accident insurance, purchase protection, etc.
The table enumerates the insurance benefits available to you.
| S. No. | Cover Type | Amount (in Rs.) |
| 1 | Personal Accident Cover | 5,00,000 |
| 2 | Air Accident Cover | 40,00,000 |
| 3 | Credit Shield | 1,00,000 |
| 4 | Lost Card Liability | 3,00,000 |
| 5 | Purchase Protection | 1,00,000 |
| 6 | Travel - Delayed Baggage | 15,000 |
| 7 | Travel - Lost Baggage | 60,000 |
| 8 | Travel - Loss of Passport | 25,000 |
Personal & Air Accident Cover Personal & Air Accident covers are valid only if the Axis Bank Credit Card has been used at a Merchant Establishment or at an ATM for Cash withdrawal at least once in the 90 days before the incident.
Zero Lost Card Liability Protection against fraudulent purchase transactions is available from the moment the loss of card is reported to Axis Bank. The loss of card should also be confirmed in writing to Axis Bank as soon as possible. The cover is valid only for fraudulent payment transactions. It is not valid for fraudulent ATM transactions.
Purchase Protection All consumer durable goods purchased using the Axis Bank Credit Card are insured against fire, natural calamity, burglary and housebreaking up to 90 days from the date of purchase.
Credit Shield Covers outstanding on the credit card account in an event of accidental death. Credit Shield is payable subject to settlement of personal accident claim.
Delay or Loss of Checked Baggage Applicable in case of baggage delays over 6 hours and only if the air ticket was booked through the Axis Bank Credit Card.
Loss of Passport It covers expenses related to travel and accommodation incurred abroad for obtaining alternate travel documents in case of Loss of Passport. This cover is applicable only if the air ticket was booked through the Axis Bank Platinum Credit Card.
Our insurance partner is Bajaj Allianz and all claim related queries need to be taken up with them directly.
Correspondence Address: Bajaj Allianz General Insurance Co. Ltd. GE Plaza, Airport Road, Yerwada, Pune - 411006
The policy is governed by terms and conditions laid down by Bajaj Allianz. Axis Bank is not responsible for processing of claims.
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